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We love stories of efficiency and ingenuity! 

AI for Contact Centers

Today's consumer expects proactive customer service using Omni Channel Technology, a multi-channel approach for a more seamless customer as well as agent experience.  It is no longer acceptable to spend...

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Scrum Poker

Scrum poker, also known as Agile or "planning poker" is a gamified way of estimating effort, be it for software development or any other Agile project. When planning a sprint, accurate estimates...

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STORIES
Kanban vs Scrum
Scrum or Kanban?
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STORIES
6 Sigma & Lunchbox Delivery
Mumbai’s Dabbawalas (Tiffin walas) make up an incredibly efficient 130+ year old lunchbox delivery service. They deliver hot lunches from homes and restaurants to offices using bicycles and trains. In the...
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